Your privacy is our priority. This document clearly explains how waze09 collects, uses, stores, and protects the personal data of every member in Malaysia in accordance with applicable data protection laws.
Our Commitment
We don't just comply with the law — we go the extra mile to ensure every piece of data you entrust to us is handled with the utmost care.
All data transmitted between your device and waze09 servers is protected using SSL 256-bit encryption — the same security standard used by leading financial institutions worldwide.
Your personal data is stored in data centers with strict physical and digital access controls. Our databases are fully encrypted and monitored around the clock by our internal security team.
Our identity verification (KYC) process uses the latest technology to securely verify member identities. Accepted documents are used solely for verification purposes and stored in accordance with strict procedures.
Waze09 has never and will never sell, rent, or lease members' personal data to any third party for marketing or commercial purposes without your explicit prior consent.
Through your waze09 app account settings, you can view, update, or request deletion of your personal data at any time. Your rights over your data are absolute.
The waze09 privacy policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards, ensuring your rights as a user are always protected.
Quick Summary: Waze09 collects your personal data solely for legitimate purposes — processing accounts, verifying identity, handling payments, and improving your platform experience. We do not sell your data. You may request access to or deletion of your data at any time.
Waze09 ("we", "Platform", or "waze09.app") is fully committed to protecting the privacy of every individual who uses our services. This Privacy Policy describes our practices regarding the collection, use, disclosure, and protection of your personal information.
This document applies to all registered members, website visitors, and anyone who interacts with the waze09 platform — whether through the website, mobile app, or any of our official communication channels. By using waze09's services, you consent to the collection and use of your data as described in this policy.
If you have any questions or concerns regarding privacy, the waze09 data protection team is available to assist you at any time through our round-the-clock customer support channels.
Waze09 only collects data necessary to provide you with a quality and secure service. The categories of data we collect are as follows:
Registration & Identity Data:
Financial Data:
Usage & Technical Data:
Minimum Data Collection Principle: We only collect data that is strictly necessary to provide our services. Any data that is no longer needed will be deleted or anonymized in accordance with our established data retention schedule.
The personal data we collect is used solely for the following purposes:
We do not use your data to make automated decisions that materially affect you without human oversight. Any significant decisions relating to your account will be reviewed by our team.
Waze09 does not sell, rent, or lease your personal data to any third party. We only share data in limited and necessary situations as follows:
| Data Recipients | Purpose of Sharing | Legal Basis |
|---|---|---|
| Payment Processor | Processing deposits and withdrawals | Contract execution |
| KYC Verification Provider | Verifying member identity | Legal obligation |
| Regulatory Authority | Legal compliance | Legal obligation |
| IT Service Provider | Data hosting and security | Legitimate interests |
| Anti-Fraud Team | Fraud & money laundering prevention | Legitimate interests |
Data Protection Agreement: All third parties with whom we share data are required to sign strict data protection agreements and comply with the same security standards as waze09. They are only permitted to process your data for the specified purposes.
Waze09 continuously invests in the latest security infrastructure to ensure your personal data is always protected against unauthorized access, modification, disclosure, or destruction.
The security measures we use include:
Security Incident Reporting: In the event of any security incident involving your data, waze09 will notify you within the timeframe required by applicable law and take immediate remedial steps to protect your account.
Waze09 uses cookies and similar tracking technologies to enhance the user experience, analyze platform performance, and deliver more relevant content to you.
Types of cookies we use:
You can manage your cookie preferences through your web browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the platform. For the best experience, we recommend keeping essential and functional cookies enabled.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and waze09's internal policies, you have the following rights regarding your personal data:
Request a copy of all personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data subject to legal obligations.
Object to the processing of your data for specific purposes.
Receive your data in a machine-readable format.
Apply for restriction of data processing in certain situations.
To exercise any of the above rights, please contact our data protection team through the waze09 customer support channels. We will process your request within 30 business days from the date of receipt.
Waze09 retains your personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. The following are our general data retention guidelines:
Deletion After Retention Period: When data is no longer needed, waze09 will securely delete or anonymize it using industry-standard methods, ensuring your data cannot be recovered or identified.
The waze09 platform may contain references to third-party services such as game providers, payment processors, and support service providers. It is important that you understand:
Waze09 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or service improvements. We will notify you of any material changes through:
Non-material changes may be updated without specific notification, but the "Updated" date at the top of this page will always reflect the latest version. We encourage you to review this page periodically to stay informed about how we protect your data.
Ongoing Consent: Continued use of the waze09 platform after any privacy policy amendments take effect will be considered your consent to those changes. If you do not agree with any changes, you may close your account without penalty.
If you have any questions, concerns, or wish to exercise your rights regarding personal data, the waze09 Data Protection Officer (DPO) team is ready to assist you.
You can reach us via:
We are committed to responding to all privacy-related enquiries within 3 business days. For formal rights requests (access, rectification, erasure), the processing period is up to 30 business days from the date a complete request is received.
Complaints to the Authorities: If you are not satisfied with our response, you have the right to file a complaint with the Personal Data Protection Department (PDPD) of Malaysia or any relevant regulatory authority in your jurisdiction.
Join over 100,000 Malaysian members who have trusted waze09 for a safe, transparent, and responsible betting experience. Your privacy is always our top priority.